Cassia Everett

Cassia Everett

Jul 27, 2026

Job Title
Youth Peer Support Specialist
Primary County You Provide Service for DGS
Kent County
When Did You Begin Working at DGS?
02/09/2026
When Did You Begin Working in the Mental / Behavioral Health Field?
02/09/2026
Education & Certifications
Currently enrolled in a Human Services degree
Describe your work experience with DGS
My name is Cass, I am a Youth Peer with Delaware Guidance Services, I enjoy reading and writing and all sorts of nerdy things. I have personal experience living with Bipolar Disorder, Autism and Borderline Personality disorder which gives me a critical insight into what a lot of my clients struggle with.
Laniya Bailey

Laniya Bailey

Jul 14, 2026

Job Title
Youth Peer Support Specialist
Languages Spoken
English
Primary County You Provide Service for DGS
Sussex County
When Did You Begin Working at DGS?
06/03/2024
When Did You Begin Working in the Mental / Behavioral Health Field?
06/03/2024
Education & Certifications
I’m currently studying at the University of Maryland Global Campus, and will be obtaining my Bachelor’s in Psychology in 2027.
Describe your work experience with DGS
My position as a Youth Peer Support Specialist at DGS has allowed me to begin exploring the mental health field. Throughout these two years I have discovered that I am more of a nature person than I originally thought. Traversing the park with clients and walking on nature trails, has given me an almost surreal experience, creating a comfortable environment for both the client and I. My passion for cooking and music has provided me with different experiences that clients may be able to relate to.
Italia Caprice

Italia Caprice

Jul 13, 2026

Job Title
Youth Peer Support Specialist
Languages Spoken
English, Haitian Creole
Primary County You Provide Service for DGS
New Castle County
When Did You Begin Working at DGS?
02/09/2026
When Did You Begin Working in the Mental / Behavioral Health Field?
08/08/2024
Education & Certifications
Bachelors of Science Kinesiology (B.S) – Delaware State University
Describe your work experience with DGS
I’ve been working in the Mental/Behavior Health Field for about 2.5 years now, first starting out as a Direct Support Professional then transitioning to YPSS. I happen to enjoy what I do and hope to continue to grow in my field. A couple facts about me are that I enjoy traveling, spending time with my family, I have a Bachelors in Kinesiology, and that I am Haitian American.
Pat Caulk

Pat Caulk

May 24, 2026

Job Title
Crisis Liaison
Languages Spoken
English
Primary County You Provide Service for DGS
New Castle County
When Did You Begin Working at DGS?
02/06/2012
When Did You Begin Working in the Mental / Behavioral Health Field?
02/06/2012
Education & Certifications
Master of Social Work, Delaware State College
Describe your work experience with DGS
I have worked as a Crisis Clinician at DGS for 14 years, in various positions; Mobile Response and Stabilization Services, Child Priority Response, and the Child Development/Community Policing Program. Due to my family upbringing and personal core values, I have an affinity for working within the community, establishing partnerships for networking and community engagement to sustain positive relationships towards the betterment of everyone involved, to ensure continued growth.
Cassia Everett

Queon Jackson

Apr 15, 2026

Queon Jackson

Job Title
Crisis Engagement Specialist
Credentials
M.Ed.
Languages Spoken
English
Primary County You Provide Service for DGS
Sussex County
When Did You Begin Working at DGS?
10/17/2025
When Did You Begin Working in the Mental / Behavioral Health Field?
09/01/2008
Education & Certifications
Undergraduate Psychology at Hampton University
Teacher Certification at Wheelock College of Education
Master Of Education /Educational Leadership at Northeastern University
Describe your work experience with DGS
As an engagement specialist in Sussex County, Delaware, I champion the belief that every connection has the power to change a life. I draw on my psychology and education expertise to provide resource connections that not only educate but also inspire resilience, confidence, and hope. Through collaborative leadership, I strive to build a legacy of empowered learners, united communities, and limitless possibilities.
Virginia Mack

Virginia Mack

Mar 21, 2026

Job Title
Youth Peer Support Specialist
Languages Spoken
English
Primary County You Provide Service for DGS
Sussex County
When Did You Begin Working at DGS?
02/09/2026
When Did You Begin Working in the Mental / Behavioral Health Field?
02/09/2026
Education & Certifications
Bachelor of Arts in Psychology in progress – West Virginia University
Describe your work experience with DGS
Hi my name is Virginia and I’ve been with Delaware Guidance Services since February 2026. I grew up right outside of DC and have been living in Delaware since August 2025. I’m currently in college pursuing a BA in psychology with a triple minor in criminology, addiction studies, and sociology. In my free time I love going to the beach, doing arts and crafts, and listening to music. My favorite animals are cows, and someday I hope to live somewhere with a lot of land so I can have a lot of cows!
Gabrielle Pardocchi

Gabrielle Pardocchi

Mar 14, 2026

Gabrielle Pardocchi

Job Title
Crisis Liaison
Languages Spoken
English
Primary County You Provide Service for DGS
Sussex County
When Did You Begin Working at DGS?
12/15/2026
When Did You Begin Working in the Mental / Behavioral Health Field?
08/19/2024
Education & Certifications
BA in Writing and Communications- Eastern University
MA in Applied Psychology: Developmental Psychology- Liberty University
MA in Clinical Mental Health Counseling in Progress- Liberty University
Describe your work experience with DGS
I have worked as the Lead Supervisor for DGS’ Crisis Bed unit before transitioning into my role as Crisis Community Liaison. I am passionate about working with people and bettering the community. I am currently pursuing my MA in Clinical Mental Health Counseling from Liberty University with a plan of pursuing my LPCMH upon graduation. When I’m not at work, I enjoy hiking, going to the beach, lifting weights, and painting.
Courtney Renshaw

Courtney Renshaw

Feb 22, 2026

Job Title
Youth Peer Support Specialist
Credentials
YPSS
Languages Spoken
English
Primary County You Provide Service for DGS
New Castle County
When Did You Begin Working at DGS?
10/06/2025
When Did You Begin Working in the Mental / Behavioral Health Field?
11/23/2018
Education & Certifications
Earning Degree in Psychology with Wilmington University.

CPR certified

Mental Health First Aid Certified

Describe your work experience with DGS
Working with DGS has not only helped me assist teens in healing themselves, but assisted me in healing my inner teen as well. Peer support means using lived experience to guide others onto a path of recovery, DGS helped make that possible. My whole life revolves around my dedication to mental health and reducing the negative stigma surrounding it.
Zahiya West, Supervisor

Zahiya West, Supervisor

Jan 15, 2026

Job Title
Youth Peer Support Specialist
Credentials
Supervisor
Primary County You Provide Service for DGS
New Castle County
When Did You Begin Working at DGS?
06/01/2026
When Did You Begin Working in the Mental / Behavioral Health Field?
09/01/2017
Education & Certifications
H.S Diploma
Describe your work experience with DGS
As a youth peer support supervisor, I oversee and support a team of youth peer support specialists to ensure high quality, person-centered services for youth and families. I provide coaching, training, and ongoing supervision while monitoring documentation, engagement strategies, and program compliance.

 

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