Location: Dover, Delaware

Summary/Objective: Must be (LCSW, LPCMH, LMFT) licensed.

Salary: From $52,000.00 per year, plus program premium of $4,000 annually.

Sign-on Bonus Eligible$3,000

Under the supervision of the Intensive Clinical Services Program Manager, the Intensive Community Services (ICS) Clinical Coordinator is responsible for the organization and supervision of the clinical operations and case management of the ICS Program, including project/program coordination, contract and fee compliance, ICS staff onboarding and supervision, establishment and maintenance of clinical standards and practices, program monitoring and reporting, and the growth of new program opportunities.

There are two positions available. This role is responsible for supporting clinicians statewide and can be performed out of any of the DGS statewide locations (Wilmington, Newark, Seaford, Dover).

Essential functions:

Program Administration

  • Oversee Family-Based Mental Health Services (FBMHS) and Outpatient/Therapeutic Support for Families (OPTSF) clinicians to ensure services are provided with clinical integrity and program policies, procedures and expectations are met
  • Review, analyze, monitor and submit program reports internally and externally
  • Management of the referral and intake process through DPBHS
  • Coordinate with Program Manager in the case review process to establish procedures, ensuring deadlines, and monitor chart completeness and case confidentiality
  • Ensure program compliance with agency and accreditation standards
  • Ensure that all contract goals and objectives pertinent to the program are met
  • Engage in the process of effective recruitment of personnel
  • Engage in planning and program conception, including the development of program proposals with the Program Manager

Clinical Oversight

  • Provides individual direct supervision of FBMHS and OPTSF clinicians and assist them in development of clinical skills
  • Co-facilitates group supervision of FBMHS and OPTSF teams
  • Reviews and provides feedback and corrections to therapists’ documentation
  • Implements and monitors Eco-Systemic adherence protocols and effectively documents therapist strengths and training needs
  • Provides live-supervision, both scheduled and on-demand, to further individual and team growth and development, focused on crisis intervention, de-escalation, and safety
  • Ensures clinical model fidelity within OPTSF
  • Participates in Clinical On-Call Supervisor Rotation

General Responsibilities

  • Participates in required clinical, didactic, and supervisor trainings for Eco-Systemic Structural Family Therapy (ESFT) at the Philadelphia Child and Family Institute to provide oversight of therapists and collaboration with ESFT Trainer
  • Participates in OPTSF professional development and learning activities
  • Adheres to professional code of ethics and conduct
  • Communicates effectively and professionally with all stakeholders
  • Ensures successful working relationships with community referral partners
  • Demonstrates continuous commitment to DGS’ core values


  • Experience with high-needs children at-risk of out of home placement and their families
  • Diagnostic & psychotherapeutic services, individual growth & development
  • Strong background in family systems, preferably Eco-Systemic Structural Family Therapy
  • Employee management/leadership to include team building and conflict management
  • Planning & organization/time management
  • Adaptability/continuous improvement

Supervisory responsibilities: Family-Based Mental Health Services (FBMHS) and Outpatient/Therapeutic Support (OPTSF) Clinicians

Work environment: Office based, Partial telecommuting with approval, 24/7 program

Physical demands: Prolonged periods of sitting at a desk and working on a computer, may be requested to lift up to 15 pounds periodically

Travel required: Between sites as needed for supervision, meetings, etc.

Minimum qualifications:

  • Possess Delaware Clinical Licensure as Licensed Clinical Social Worker (LCSW), License Professional Counselor of Mental Health (LPCMH), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychologist.
  • Minimum of 3 years post-licensure clinical experience preferably within an evidenced-based or evidenced-informed child and family interventions such as FFT, MDFT, ABFT, MST, and FBMHS.
  • Minimum of 1 year post-licensure supervisory experience
  • Valid driver’s license and satisfactory driving record

Preferred qualifications:

  • Approved Clinical Supervisor designation
  • 12 hours Clinical Supervision training

Delaware Guidance Services is an Equal Opportunity Employer, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DGS is committed to the safety of its employees and clients. All employees must follow DGS’s vaccination policy. Face coverings and daily screens required to enter buildings. Social distancing is practiced in all locations.

Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


About Delaware Guidance Services
Delaware Guidance Services (DGS) is Delaware’s largest non-residential mental health provider for children and families. With 5 main offices and many community partners, DGS services are accessible from anywhere in the state. DGS aims to provide comprehensive mental health services to all families regardless of insurance, socioeconomic status or ethnicity. With over 200 staff, DGS is focused on growing a knowledgeable workforce that delivers treatment in an ethical and innovative way.

Delaware Guidance Services exists to provide quality therapeutic services to children, youth, and their families to increase their social, emotional, and behavioral wellness.

Benefits We Offer
DGS offers a comprehensive and competitive benefits package to our employees, including:

  • Competitive Compensation
  • Incentive Pay for Certain Clinical Staff (Productivity Bonuses)
  • Medical, Dental and Vision Insurance
  • Voluntary Employee Elected Benefits (Accident, Critical Illness, Cancer)
  • Health Savings Account (HSA)
  • Life, AD&D, Long Term and Short-Term Disability
  • Paid Vacation (3-4 weeks), sick (12 per year) and ALL Major Holidays, as well as Two Floating Holidays
  • 403(b) plans with match (2%) and generous company contribution (6%)
  • Internal Professional Development and Training
  • Clinical Supervision towards licensure
  • Clinical trainings with CE’s

**Employee contributions are required for some benefits.**

Job Type: Full-time

Pay: From $52,000.00 per year