Location: Wilmington, Delaware

Summary/objective
The Human Resources Assistant will directly assist the HR Department with a wide range of administrative duties and functions related to HR compliance, recruiting, payroll, onboarding/ orientation, and employee benefits. Confidentiality is of the utmost importance.

Essential functions:

HR General Responsibilities
• Maintain all personnel records in compliance with company & federal policies and procedures, including opening and closing of personnel files, completing employee changes, requesting & tracking new documentation as needed to keep personnel file up-to-date
• Monitor HR Mailbox ensuring that all requests are actioned within 24 hours
• Maintain the highest level of confidentiality, and understand its importance

Employee Life-Cycle
• Process all new hire paperwork, complete all verifications and background screenings
• Creation and distribution/mailing of new hire and separation letters
• Perform verification of employment duties for DGS and outside organizations
• Update HR databases with new employee information, including pay information and other pertinent employee data
• Input and update employee records in EHR
• Review, process, and submit Status Change Forms to all necessary internal staff
• Support onboarding process to ensure that all required employment documents are completed, processed, and filed in the designated location (e.g., personnel file)
• Conduct exit interviews in accordance with standard policy and practice
• Process all employee changes and terminations through HRIS and administer COBRA
• Reset employee passwords to HRIS, as needed
• Maintain the highest level of confidentiality, and understand its importance

Employee Records
• Complete requests from outside agencies for employment related data
• Maintain all personnel records in compliance with company & federal policies and procedures, including opening and closing of personnel files, requesting & tracking new documentation as needed to keep personnel file up-to-date
• Assist in filing HR related documents within HRIS
• Support with internal staff privileging, corresponding with clinicians, and maintaining and updating privileging files
• Track & maintain clinical licenses, DEAs, CSDs, CEUs, CMEs and malpractice insurance certification in CSEC Staff Files
• Maintain and track employee trainings and professional development

General Responsibilities
• Uphold professional standards of treatment and the mission of the organization
• Maintain a quality code of conduct, ethics and professionalism
• Provide goal-directed and team-oriented services
• Communicate effectively and professionally with all stakeholders
• Additional duties as assigned

Competencies/ Capabilities:
• Reliability & Flexibility
• Customer Service
• Written and Verbal Communication
• Initiative/Drive, Results Oriented
• Employee Relations

Supervisory responsibilities: None

Work environment: Office-based, Wilmington, Delaware, Partial telecommuting with approval

Physical demands:
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Travel required: None

Minimum qualifications:
• Associates degree or 2+ years professional experience
• Proficient in Microsoft Office and internet applications
• Ability to prioritize tasks and handle multiple assignments simultaneously
• Ability to maintain confidentiality

Preferred qualifications:
• Bachelor’s degree
• Administrative experience

EEO:
Delaware Guidance Services is an Equal Opportunity Employer
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Delaware Guidance Services

Delaware Guidance Services (DGS) is Delaware’s largest non-residential mental health provider for children and families. With 5 main offices and many community partners, DGS services are accessible from anywhere in the state. DGS aims to provide comprehensive mental health services to all families regardless of insurance, socioeconomic status or ethnicity. With over 200 staff, DGS is focused on growing a knowledgeable workforce that delivers treatment in an ethical and innovative way.

Mission

Delaware Guidance Services exists to provide quality therapeutic services to children, youth, and their families to increase their social, emotional, and behavioral wellness.

Benefits We Offer

DGS offers a comprehensive and competitive benefits package to our employees, including:

· Competitive Compensation
· Incentive Pay for Certain Clinical Staff (Productivity Bonuses)
· Medical, Dental and Vision Insurance
· Voluntary Employee Elected Benefits (Accident, Critical Illness, Cancer)
· Health Savings Account (HSA)
· Life, AD&D, Long Term and Short-Term Disability
· Paid Vacation (3-4 weeks), sick (12 per year) and ALL Major Holidays, as well as Two Floating Holidays
· 403(b) plans with match (2%) and generous company contribution (6%)
· Internal Professional Development and Training
· Clinical Supervision towards licensure
· Clinical trainings with CE’s
**Employee contributions are required for some benefits.**